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France VAT


In the account settings I need to give a VAT number. I am from France, have a valid VAT number that is verified at the European site VIES VAT number validation. I am however exempted from VAT payment. My problem is that the Upwork site does not allow me to put in all characters/digits (11 are allowed, but I have 13).

The format is the following:

FRXX 999999999 (which are 13, in which FR is country code, XX are also two digits, see https://ec.europa.eu/taxation_customs/vies/faq.html)

So my question is, how should I fill-in my VAT number? I guess it is one of the following options:

1). XX 999999999 (leaving out the FR prefix)

2). FR 999999999 (leaving out XX).

I have seen this issue posted several times but there is no clear answer. I would be really grateful if someone could help me out, or having a direct contact address of the Upwork administration, since I am in the process of getting the VAT number verified.

Retired Team Member
Retired Team Member

Hi Ruthger,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your VAT number. Thank you.

~ Goran
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