๐Ÿˆ
ยป Forums ยป Freelancers ยป Fraud & Scam
Page options
62f46b27
Community Member

Fraud & Scam

I am scammed. I submitted a proposal to someone who posted a job on upwork.

He then later accpted it and gave me an "employment letter and hired me.

He asked my name, ssn, and address and then I gave to them on whatsapp.

He later gave me a check, it proved to be a fake one. And then he continuously asked me to send money through google play card, apple card, etc.

I flagged the job listing for three times but it's still up there on upwork. What should I do?

ACCEPTED SOLUTION
pgiambalvo
Community Member

Click on the person's name in the message and a window will open that will give you an option to block them. And you can report them here, then someone from Upwork will ask you to PM them with the details.

View solution in original post

23 REPLIES 23
prestonhunter
Community Member

re: "I am scammed."

I am sorry to hear that you participated in a scam. I will try to help you as much as I can.

 

re: "I submitted a proposal to someone who posted a job on upwork. He then later accepted it and gave me an 'employment letter' and hired me."

I have never heard of a real Upwork client giving a freelancer an "employment letter." The only time I have hears about "employement letters" is when they are used by scammers.

 

re: "He asked my name, ssn, and address and then I gave to them on WhatsApp."

 

Upwork freelancers are not allowed to communicate via WhatsApp before being officially hired with an Upwork contract.

 

You could be suspended from Upwork for what you did.

Don't worry about that right now.
You are not going to be suspended. But you COULD be.

What you did is a violation of Upwork ToS.

 

Upwork freelancers must commmunicate ONLY using the Upwork platform before they are officially hired.

 

re: "He later gave me a check, it proved to be a fake one. And then he continuously asked me to send money through google play card, apple card, etc."

 

Yes, that is what scammers do.

All funds must go through Upwork. Only.

Upwork freelancers are not allowed to accept a check. Upwork freelancers are not allowed to send money through Google Play cards or Apple cards.

An Upwork freelancer can have their account TERMINATED for getting involved with any of that. Upwork freelancers have had their acounts suspended just for TALKING about these things with clients.

 

re: "I flagged the job listing for three times but it's still up there on upwork. What should I do?"

 

You should do nothing.
You already learned about how scammers work.
You already flagged the job.

In the future, don't flag the job three times.

Flag a job only ONCE.
And then you are done.

It is not your responsibilty to make sure that the job posting disappears.


Also: A lot of times a job posting actually HAS BEEN TAKEN DOWN by Upwork, but the link YOU are using still works, and lets you view the job. It's a technical thing. Seeing that job doesn't necessarily mean that Upwork did not already do something about it.

They asked me to contact with them on whatsapp. I am totally unaware of
these guidelines before.

re: "They asked me to contact with them on whatsapp. I am totally unaware of these guidelines before."


Yeah, I know.

Don't worry about it.

 

NOW you know.

 

Upwork isn't going to punish you for what happened IN THE PAST.

 

But NOW THAT YOU KNOW that it is against the rules, I am sure that you won't do that again.

If somebody asks you to contact them on WhatsApp before being hired, just block them and flag their job and report them.

Seriously, I thought this platform was safe.  I had my entire day wasted, and fortuantely I figured it out before it was too late for me.  Upwork, GET IT TOGETHER.  

BojanS
Community Manager
Community Manager

Hi Laurel,

 

Thank you for flagging this for us. I've shared your report with our team for their review. Please note that it is a violation of Upworkโ€™s Terms of Service to request or share contact information before a contract starts.  You can check this help article for crucial information that will help you have a safe and successful journey on Upwork.

~ Bojan
Upwork
62f46b27
Community Member

Hi, the scammer keeps sending messages to me through Upwork. What should I do?

Hi Laurel,

 

Thank you for following up. I checked and it looks like you were able to block the client you are referring to. Could you please confirm if you need further assistance? 

 

Additionally, feel free to check this page to learn more about user reporting.

~ Nikola
Upwork
62f46b27
Community Member

That's it for now. Thanks for the info.

pgiambalvo
Community Member

Block them and report them to Upwork so that they can ban them from being able to post anymore, or to send invites to people.

62f46b27
Community Member

How can I do that? I couldn't find the place to report the person.

pgiambalvo
Community Member

Click on the person's name in the message and a window will open that will give you an option to block them. And you can report them here, then someone from Upwork will ask you to PM them with the details.

62f46b27
Community Member

I successfully blocked that person, but I couldn't find the place to report when I did so. 

Like I said, report them here and someone from Upwork will eventually get back to you to get more info.

62f46b27
Community Member

Thanks for the help. I tried on iPad previously and I couldn't find where to report. But when I switched to phone, I found the place to report the message.

andrew_croft
Community Member

Upwork is doing absolutely NOTHING about the fraudulent projects on here.

 

Just now - I am 4+ pages - 200 projects deep looking for design projects only to see dozens of **edited for Community Guidelines** - or probably the same **edited for Community Guidelines** over and over again - posting high-paying jobs and then asking for you to contact them on whatsapp.

 

This is disgusting.

 

I am waiting for a chat to get my credits refunded. I know credits are cheap - but it is the principle of the thing. If you cannot moderate your own board, then stop pretending you can handle such a platform.

 

We pay 20% of our project fees to Upwork and for what?

 

To get monhtly invites from Upwork on how we can make a living here on Upwork... not just work for fun, but a living.

 

Well, sorry to tell you... Upwork is a toy I use to fill in little periods of slowdowns... it is NOT a serious platform for SERIOUS businesses... it is a Class A Joke.

 

Suggest you either - invest some of the high-cost fees we pay to do something about moderating the project posts, or... drop the fees to just 5% - because that's all Upwork is worth.

 

Another platform I use sends me dozens of email HOT LEADS a day. Upwork, I have to spend an hour each day to find maybe 3 or 4 projects that might possibly maybe lead to something.

 

Stop telling us you will make us successful, because that is not possible.

 

If it weren't for the 3 or 4 ongoing regular contracts on here, I would have packed Upwork in a year ago.

 

Simple a joke.

Hi Andrew, 

I understand where your frustration is coming from and appreciate your participation in this thread. I want to point out that when a job is removed by Upwork, Connects used to apply for it is returned. If that doesn't happen automatically for any reason, sometimes the team would return Connects manually.

I also would like to note that we have teams and systems that help identify red flags if a user or a job post is fraudulent. The team is aware of the situation and are working to address these concerns. 


~ Avery
Upwork

What's the other platform? ๐Ÿ™‚


Andrew C wrote:

Well, sorry to tell you... Upwork is a toy I use to fill in little periods of slowdowns... it is NOT a serious platform for SERIOUS businesses... it is a Class A Joke.


 

I tend to second that with a different tone.

 

I believe we should be careful on which or what to rely on.

 

It might not be their intention but something they do could put a great impact on your live if you're using them as the only source of income.

 

See the Russian Q&A, or this article.

 

I experienced the story in that article to some extent. I was once doing retail sales, heavily depends on an online marketplace where I can send over 200 packages daily. I have to hire 2 persons to help with administration & packaging. It's over now, after the marketplace change something that makes my "store" no longer appear as often as before.

 

But I'm basically not a seller/marketer. I've been doing freelancing for quite some time, even before I joined Elance (Upwork) And I'm not too "attached" to any of them.

 

Looking at the current event, it's interesting to see what will happen next. I of course  hope that Upwork will be able to solve the problem. ๐Ÿ˜

 

 

andrew_croft
Community Member

It is even WORSE this morning... dozens of pages of useless **Edited for Community Guidelines**,

 

**Edited for Community Guidelines**

 

How stupid do you have to be not to see this fraud on your own plaltform?

 

Any professional, serious, and reliable job marketplace would not permit this and would work to use its resources - paid heavily by its users - to curb this crap. You take 20% of our payment in fees - surely you can sprinkle a little of that on moderating your projects - it is so blatantly obvious which projects are frauds.

 

Or - pay us to report projects - give us 10 credits every time we report a fraudulent project. If you are unable to handle such a simple process, then you need to pay us to handle it for you.

 

If you charged the clients a fee to post a project - that was refundable from our fees once the project is awarded - HEY!!! what a professional idea that would be. I have to think this up for you? That's not my job. I have to moderate your project for you - again - not my job. Do your job, clean up this mess.

I love these ideas, Andrew!

 

I'm tired of spending Connects on projects that were never intended to be awarded. The poster was just curious or thought s/he would give it a shot. 

 

And I love the idea of awarding Connects every time we report. I've reported so many recently, but honestly, even reporting them is a full-time job with no pay. If I could get Connects to do it, yeah, I'd be much more open to continuing to report. As it is, I feel like a report it but nothing happens. Same posts over and over and over. Do they screen before accepting a post or can anyone post anything anytime with no penalty until/unless it's been reported or otherwise comes to the attention of Upwork moderators.

 

It's pretty dang annoying that the platform has gone the way of Craigslist. You have to dig through a bunch of scams to get to anything real. If I was paying for this, man, I'd really be pissed.

zachelkins
Community Member

There are lots of categories affected by this, and yes it definitely seems to be worse as days go by.

Why are we paying fees to a company that can't even make their job board useable anymore? If you can't implement an anti-spam / anti-bot system then how is anyone supposed to get contracts? 

It's sad. 

andrew_croft
Community Member

Something has to be done.

 

I received a reply from Upwork on a project I flagged and wanted my credits refunded and it was the lamest apology for providing the lamest service anyone could have expected to have received.

 

"we do have system limitations weโ€™re not able override as well as policies and department procedures that we must adhere to."

 

Meaning what? Exactly.

 

Clearly - Upwork cannot and will not moderate the job postings due to "limitations" which is absolute crap. Who would bulid a platform that takes in revenues without providing some level of security to its users. So, right now, first 4 pages of projects for design work - clearly half are frauds, one quarter are the lamest job descriptions that you cannot possibly want to bid on - and one quarter are possible projects. I bid on 2. Two out of 200+ jobs - that is amazingly pathetic. Especially when the odds of getting those jobs - 1 in 100.

 

In the meantime, I am not going to buy any more extra credits, will just stick with the regular monthly amount, and suggest anyone who also feels we are being ripped off please also refraing from buying additional credits. Only when it hits the revenues do companies acknowledge these problems.

 

Also, I strongly suggest anyone who paid for bid and got a spam reply needs to report to Upwork and demand their credits be refunded. You paid for those credits, the project was fraudulent, you need to get them back. It is the least Upwork should be doing if they are allowing fraudulent posts. And I do mean allowing, because clearly they cannot handle moderating the posts.

 

But, highly unlikely anything will change unless enough people voice their concerns. And that may need to go far beyound the community groups. Community groups are set up by companies who want their users to help themselves... we can't kid ourselves by thinking anyone from Upwork is actually reading or taking note of these concerns here.

prestonhunter
Community Member

Laurel:
I am sorry to hear that you participated in a scam.

 

The important thing for you to do is to PUT YOURSELF FIRST.

 

You know how to avoid such scams now.

You have already reported the job.
You do not need to continue checking to see if the job posting has been taken down.

It is no longer your responsibility.

 

Also: Often Upwork has ALREADY removed a job from the platform, but a freelancer may still be able to view it.

If this scammer is still contacting you, through any method, then use the tools within that method to BLOCK him.

You derive no benefit from him being able to continue contacting you.

Latest Articles
Top Upvoted Members