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allergywriter
Community Member

Freak Random Request for ID

So I did the whole video verification last year. No biggie, even though I was in my bathrobe :o)

I've been working along fine. After logging in this morning and working, I needed a break.

Went for a walk to clear my head

Came back, saw a job offer in my email, hopped over to Upwork, logged back in and was told I had to verify my ID. Walked downstairs to get driver license. Walked back upstairs and got ready to scan my ID.

Clicked "verify ID" then suddenly I was on the saved job search screen.

Anyone have something like this happen to them?

Today I never even scanned my DL, just fetched it from my wallet downstairs. Was Upwork just trying to help me get extra steps in today?

 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Cheryl,

 

I checked your account and wasn't able to locate any ID verification request sent to you recently. If you experience this again, please take the screenshot of the request and share it with me via a PM so that I can check it with our team and advise you accordingly.

 

Thank you!

~ Bojan
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