Jul 12, 2020 09:42:05 PM by Kyle M
What's up guys and gals,
I'm doing my monthly finances and I'm noticing a rather odd occurence. I use a credit card to buy connects, and although I've used it several times, none of the transactions apear on my bank statement. The first time I bought connects with this particular credit card was way back on May 17th, so it seems odd the charges still haven't appeared.
Although I'm delighted it *appears* I'm getting free connects I know that's not the case. Maybe someone can shed some light on this.
Thanks homies.
Kyle
Jul 12, 2020 11:14:02 PM by Aleksandar D
Hi Kyle,
The Connects you purchased were charged from your account balance, not your billing method. Please note that if you have sufficient funds, we will withdrawal from your account balance. If not, the full amount will be charged to your primary billing method. You can check out this help article for more information.
Thank you.
Jul 13, 2020 05:20:08 PM by Kyle M
Jul 13, 2020 07:29:28 PM by Nemanja R
Thats what Aleksandar was saying. As long as you have balance on UW, that will be used first. So if you dont want that to happen just withdraw your balance every time you make more than $100 and then on an empty balance buy more connects and that will now charge your card instead.
Jul 13, 2020 10:33:44 PM by Kyle M
Hi Nemanja !
Thanks for your input.
I understood what he was saying ... I just wanted to know if there was a way around having to withdraw your funds every time you wanted to buy more connects so that it would charge your card, but it sounds like there isn't a way.
On a side note though ... are you only able to withdraw funds when the account is greater than $100 ?
Jul 13, 2020 11:10:20 PM by Petra R
Kyle M wrote:
On a side note though ... are you only able to withdraw funds when the account is greater than $100 ?
No. You can manually withdraw any available amount at any time, Just go to Reports > Available and click on "Get Paid Now"
Jul 14, 2020 09:12:21 AM by Kyle M
Hi Petra !
Good to know ... Nemanja confused me when he said, "...withdraw your balance every time you make more than $100".
I thought maybe there was a minimum balance you could withdraw since he posed his solution that way.
Thanks !
Kyle
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