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0b0ea54c
Community Member

Freelance Support - Getting Paid

Hi all,

 

Please take it easy on me.

 

My bank account I registered said the name on the account doesn't match records. I am sure this is because it's either Mr  XYZ or my full name without the Mr.

 

How do I fix this issue? The account is definitely my bank account and is 100% just a spell or name issue.

 

Many Thanks

Matt

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Matt,

 

I checked your account and it doesn’t look like your payment method has been flagged for name mismatch. Please know that, for security reasons, your new payment method will become active in three days.

 

Thanks!

~Andrea
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