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maira_akmal
Community Member

Freelancer Basic Plan Connects not Received

My monthly billing cycle had started on Mar 23, 2020. I have been waiting to receive new connects at the arrival of new monthly billing cycle, but it has been 6 days. I have Basic Freelancer Plan, therefore I believe I should get 60 connects each month. Can someone kindly look into the issue? 

Regards,

Maira.

ACCEPTED SOLUTION
lysis10
Community Member


Anum A wrote:

My monthly billing cycle had started on Mar 23, 2020. I have been waiting to receive new connects at the arrival of new monthly billing cycle, but it has been 6 days. I have Basic Freelancer Plan, therefore I believe I should get 60 connects each month. Can someone kindly look into the issue? 

Regards,

Maira.


No more free connects. You have to buy them now.

View solution in original post

2 REPLIES 2
lysis10
Community Member


Anum A wrote:

My monthly billing cycle had started on Mar 23, 2020. I have been waiting to receive new connects at the arrival of new monthly billing cycle, but it has been 6 days. I have Basic Freelancer Plan, therefore I believe I should get 60 connects each month. Can someone kindly look into the issue? 

Regards,

Maira.


No more free connects. You have to buy them now.

Oh I see there. Looks like they have changed policy. Thanks anyways for swift response!

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