Hello Upwork Team!
Hope you guys are doing good. I have $21 in my earnings, and I want to upgrade to Freelancer Plus. but instead of charging from the earnings, I'm being forwarded to card or paypal details. Is $21 not enough to upgrade due to the sales tax? Because the membership costs $14.99/month only.
Thanks in advance!
You will need to add a billing method on file to upgrade your membership. This is a required step because the only time the system takes payment from your Upwork balance is when you have sufficient balance available from Upwork earnings. If your balance isn't sufficient, we'll charge your chosen billing method. Please check this help article for more information.