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Martina's avatar
Martina P Community Member

Freelancer profile not found

Since yesterday I can't open a single freelancer profile. Seems to be a bug. I hope. 

ACCEPTED SOLUTION
Aleksandar's avatar
Aleksandar D Community Manager

Hi Martina,

 

Are you not being able to access a freelancer's profile from their Community page? If so, we are aware of this issue and is currently under investigation. As a workaround, the link is not getting redirected properly and it leaves an underscore that's causing this. By removing the underscore, you should be able to access the profile. You can check this screenshot for reference.

 

Thank you.

~ Aleksandar
Upwork

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26 REPLIES 26
Yen's avatar
Yen V Community Member

I had a similar issue. I submitted some proposals. 

In the "Your proposed terms" section, I tried clicking my General Profile.

This action redirected me to a new page with a message: "Freelancer profile not found"

Please kindly see the attached screenshots!

 

Many thanks for your help!

Pradeep's avatar
Pradeep H Retired Team Member

Hi Hai,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep