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tomzilla1
Community Member

Freelancer's Response

Anyone know if this has to be done in the 14 day rule? The freelancer response part. Not the review. So for example if a client leaves a review that you see after 14 days, can you still provide a freelancer response.

3 REPLIES 3
prestonhunter
Community Member

If the client closes a job, then the freelancer has 14 days within which he can leave a response.

 

After 14 days, the freelancer's ability to leave feedback is gone.

 

(Unless the client manually unlocks it for a one-time opportunity to change feedback.)

Preston, I think OP is talking about responding after both parties' original feedback is displayed. There is a window in which freelancers can respond, but I don't know what it is. 

boxand1solutions
Community Member

This Upwork help article states that feedback responses "must be done within 28 days of the contract ending".

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