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lilmike0418
Community Member

Freelancer's earning from 2 months ago is still not available for withdrawal

One of my freelancers has a $30 plus earnings 2 months ago. Her logged time and total earnings are showing in the history but it's not available for withdrawal. This is my first project as an agency so I need help. All billing method that is needed to be paid is correctly set up. 

2 REPLIES 2
razades
Community Member

Hi Maricon, Please contact customer support and I believe your issue will be resolved.

Razades
JoanneP
Moderator
Moderator

Hi Maricon,

 

I'd like to look into this for you. Please send me a PM with more information by clicking on my name so I can check. 

~ Joanne
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