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Fund Transfer to My Local Bank Account not Received yet (India)

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Active Member
Rahul M Member Since: Dec 22, 2019
1 of 2

Hello,

 

Please help.

 

I had requested a withdrawal on 5th Dec 2019, received an e-mail on 6th Dec 2019 from Upwork that amount should be delivered by 11th Dec 2019.
My local bank is Axis bank (India) and the amount is not yet credited - its 22nd Dec 2019 already. My bank says that money has not arrived. I usually received a payment within a week after withdrawal initiation but this time not yet received even after 3 weeks.

 

Request Upwork Customer Service team to please look into the issue and resolved it.

 

-Rahul

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Rahul,

 

I'm sorry to hear about the delay in receiving your funds. I shared your issue with our team and one of our agents already reached out to you directly via a support ticket to assist you further and issue a trace for the transaction.

 

Thank you.

~ Aleksandar
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