seven days ago I finished a job, sent the work and asked for approval. Now when I check the contract, it says: Milestone funded / Payment unverified.
How is this even possible while I never start working if the payment method is not verified (with the small blue sign)? Verified payments is one of my search criterias for possible clients, I don't even get to see any other jobs than those.
And what happens now? It is a lot of genuine work I did, the payment is supposed to be over 1000 US Dollars. I can see that two more freelancers were hired for the same project, but have no way to contact them.
Thank you for some advice, I am really worried.
If the payment does indeed say unverified, and the escrow is not truly funded there will be nothing you can do. Does the client have a good history. If so this may just be an oversight on the client's part. Maybe he/she had a verified payment and the cc expired. I would definitely reach out to the client and you can also get in touch with CS and they can also reach out on your behalf.
I don't know if this client funded escrow or not, but, if they did, it's not truly/technically funded if the account is not verified. When a client's account is verified, that shows that the client does have a legitimate, active account in good standing.
And if escrow wasn't funded, it doesn't matter if the clients account is verified or not, If there's no funds in escrow there's nothing to release to you. At that point it's highly unlikely that the client will pay you.
Click through for a comprehensive list of job post red flags, and learn from our Trust and Safety Team how to combat scammers.Learn More
As part of our continual effort to create a more inclusive future of economic opportunity on our platform, we are happy to announce that independent talent will now be able to add military service to their Upwork profile.Learn More
With the new consultations offering within Project Catalog™, clients can book time with you for your subject-matter expertise.Learn More
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More