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Funds not showing up in PayPal...again

bibilyana
Active Member
Bilyana Y Member Since: Jun 22, 2015
11 of 157

Same here Smiley Sad
Contacted support and they said this needs to be escalated, so they did. 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
12 of 157

give it 24 hours or so, it will turn up.

gornezjuanito
Active Member
Juanito G Member Since: Jun 28, 2016
13 of 157

How do I contact upwork support? The same thing is happening to me now.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
14 of 157

@Juanito G wrote:

How do I contact upwork support? The same thing is happening to me now.


 Completely pointless.

 

Just give it 24 hours, chances are it'll be sorted long before then.

 

thousands of freelancers flooding Support with tickets will only slow things down.

 

They're aware of it, just wait!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
15 of 157

@Bilyana Y wrote:

 (removed)


 Why would anyone want to flood Support to report an issue that they are already aware of? Just so they can get their own personal "We are sorry, we are aware of it, please wait 24 hours" response?

bibilyana
Active Member
Bilyana Y Member Since: Jun 22, 2015
16 of 157

Petra R: 

Why would anyone want to flood Support to report an issue that they are already aware of? Just so they can get their own personal "We are sorry, we are aware of it, please wait 24 hours" response?

______________________

 

The response that I got was not like that, and yeah, you are right there's not much point in flood, but the guy asked how to contact support and I answered in general, it's good to know how to do that in case you need to, although in the last 10 years full time working on this platform this is the second time I ever use this option. 

lekchunhou
Active Member
Chun Hou L Member Since: Oct 11, 2015
17 of 157

-

ilannamandel
Community Leader
ILANNA M Member Since: Jun 29, 2014
18 of 157

Upwork needs a support line now!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
19 of 157

Hi everyone, 


There seems to be an issue with withdrawing to Paypal and the team is investigating further. We'll let you know once we get an update from the team. 


-Avery
Untitled
yehp
Active Member
Yogi E Member Since: Mar 18, 2016
20 of 157

Me too, my money doesn't showing up on my paypal.

 

I've received email confirmation from upwork, the money was deducted and not show up on paypal.

 

I've contacted customer support, they said investigating and escalating to another team, hope will be resolved soon.

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