As Petra noted, we are currently experiencing an issue with PayPal and our team is doing their best to resolve it as soon as possible. Meanwhile, you may use other payment methods to withdraw your available balance. I apologize for the inconvenience and thank you for your patience and understanding.
How can we use other payment methods, when we already have withdrawn our earnings using Paypal? If there's an option that we can get the funds back here in our Upwork account, then this would be helpful. Just sayin'...
All we can really do now is wait until this issue is resolved.
I have the exact same problem, but the money written off on paypal is not reached. In support paypal indicate that incoming payments no such problem at obrazop upwork. When her decide?
I've just made an upwork transfer today, I have received the Payment Confirmation e-mail, but not Withdrawal Notification e-mail as well. Usualy there's a minute distance between these e-mail's arrivals. Also I've checked my paypal account, the money wasn't transfered.
I know that I have to contact the Upwork Support and insert an unique ID transfer number (which is given by Paypal) for Upwork team to track it. But I can't do that because I haven't got the Withdrawal Notification e-mail...
Can someone help me?