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Funds not showing up in PayPal...again

moniek_verlaek
Active Member
Moniek V Member Since: Jul 30, 2015
51 of 157

Same here! I hope they fix it soon...

silviamihailescu
Active Member
Silvia M Member Since: Jun 29, 2016
52 of 157

Small updates:

1. I started to chat with upwork supprt, at the moment i'm on hold.

2. I've asked a friend if he had a similar problem. He had problems with money transfer on skrill, but it fixed by itself in the end. This happened today as well.

     

kissgabor2030
Community Guru
Gabor K Member Since: Apr 1, 2015
53 of 157

Does bank transfer work at least?

iaabraham
Community Guru
Isabelle Anne A Member Since: May 19, 2014
54 of 157
@Gabor, I use the international wire transfer option, and although Upwork sent me a payment confirmation email this morning, nothing has appeared in my bank account yet.

It does usually take around a day though...
nandorj78
Ace Contributor
Fernando S Member Since: Mar 12, 2015
55 of 157

Same problem with me.

I contacted the support team and they said it's a known glitch in the system and that the engineers are working on it and asked me to wait for 24-48 hours for the funds to reflect on my. Paypal account.

 

silviamihailescu
Active Member
Silvia M Member Since: Jun 29, 2016
56 of 157

I've chated with one of the Upwork Team... he told me my issue is more complex and sent it to the technical support team, and they'll let me know about any more update.

mengineering
Active Member
Gabriela P Member Since: Nov 4, 2010
57 of 157

I'm in the same situation, too.

I contacted the support team and the person who answered to me, asked me to wait 24 hours and return to them if the problem is still not solved.

They didn't tell me about any known issue with the Payments to Paypal.

 

sivavranagaro
Community Guru
Vesna M Member Since: May 15, 2012
58 of 157

I got today an email about scheduled transaction. Together with:

"Contact Support if this payment was not authorized."

It wasn't, but I thought it's Upwork's monthly sent payment since I didn't do it by myself.

 

Money didn't come to PayPal account. And it isn't on Upwork anymore.

Where is it?

 

Edit: issue sent to technical team. 

____________
Don't correct my grammar!
burgesslauraann
Active Member
Laura-Ann B Member Since: Jun 29, 2016
59 of 157

I've had this exact same issue, they said it's a general problem and to wait 24 hours before contacting them again. You're not alone!

vjecris
Active Member
Jecris V Member Since: Jun 29, 2016
60 of 157

I have a same problem , hope it will be fixed immediately Smiley Happy

 

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