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95c6be58
Community Member

GST and HST number

I have entered all the numbers i have, even called the tax office for my GST number. All the numbers I entered were rejected. Can anyone help me? What does the GST number look like? It is very urgent.

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Tina,

 

Thank you for your message.

 

A GST/HST number is a business identifier in Canada that is meant to help simplify tax dealings with the Canadian government. To learn more or to register for a GST/HST number, click here.

 

Thank you

Pradeep

Upwork

View solution in original post

25 REPLIES 25
PradeepH
Moderator
Moderator

Hi Tina,

 

Thank you for your message.

 

A GST/HST number is a business identifier in Canada that is meant to help simplify tax dealings with the Canadian government. To learn more or to register for a GST/HST number, click here.

 

Thank you

Pradeep

Upwork

Thank you

 

a0cce9b8
Community Member

I am also having issues getting my GST number verified. Its all setup on CRA. 

Hi Stefan,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola
Upwork
bed6a7a3
Community Member

Hello Nikola,

I am having the same issue. Can some get in touch with me. Note that my company name is longer that your company name field allows, would this be the issue?

thanks

 

Hi  Jean-Marc,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
bed6a7a3
Community Member

Hello Nikola

I have not yet heard back from you team member. Please advise.

thanks

Jean-Marc

Hi  Jean-Marc,

 

I followed up with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Upwork
bed6a7a3
Community Member

Hello Nikola

I beleive that my HST was solved, but i am still getting this message. Please fix:

"In compliance with Tax Law, we must add Canadian taxes (GST/HST) on Upwork fees unless you have provided a GST/HST number. Please click here to add your tax information and ensure your Company Name in the Company Details section matches your registered name on your tax ID. For more details, read our FAQs."

 

thanks

Jean-Marc

 

Hi Jean-Marc,

 

Thank you for following up. I reached out to the team handling your case and one of our agents will follow up with you as soon as possible. 

 

~ Nikola
Upwork
5c613eb7
Community Member

I have the same problem. I get a "GST/HST Number could not be verified. Please remove and re-add your number to update".

wayoutcorp
Community Member

I have the same problem as well "GST/HST Number could not be verified. Please remove and re-add your number to update." - My number is correct. Can anyone get in touch with me to sort it out?

Hi Aderson,

 

I'm sorry to learn that you're having difficulties adding your GST/HST number to your account and we appreciate you reporting this here. I shared your concern with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here.

 

~ Arjay
Upwork
9e474a42
Community Member

Same here.  Valid business number always gets rejected.  No way to contact support, and selecting "feedback" creates a closed ticket.  Upwork support sucks.  Anyone have a suggestion for a competing service?

Hi Ralph,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

~ Luiggi
Upwork

Ralph,

I may be because your name is written differently at Gvmt Canada and what you use in Upwork.  It has to be 100% identical (firts, middle, lastname)  I finally got that fixed in calling Service Canada.

76f43fe9
Community Member

I am facing the same issue, my company GST/HST Number is rejected.

Hi Tarik,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~Andrea
Upwork
c9202506
Community Member

Hi I am having the same issue. Please assist 

Hi Hosameldin,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance.

 

~ Arjay
Upwork
718eb75b
Community Member

Hi there, I'm having the same issue and error message. I've tried re-entering my valid HST number several times and the error keeps appearing. Please assist.

Hi Wayne,

 

I appreciate you reaching out to us for help. I've escalated your post to a support ticket. One of our specialists will contact you as soon as possible and help you with your concern. Thank you for posting in the Upwork community.


For reference, you may check your ticket here.


~ Matt E
d929949c
Community Member

Hi there, I'm having the same issue and error message. I've tried re-entering my valid HST number several times and the error keeps appearing. Please assist.

7a129963
Community Member

Hi Team, I am having the same issue. What can I do to resolve this? Thank you

Hi Ola,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
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