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thaiscss
Community Member

Get Paid Now not available

Hi! I was paid with $ 100 on June 1st, but I can't use the "Get Paid Now" option because it shows my balance as zero. What is going on? Why can't I receive my first payment?

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petra_r
Community Member


Thais S wrote:

Hi! I was paid with $ 100 on June 1st, but I can't use the "Get Paid Now" option because it shows my balance as zero. What is going on? Why can't I receive my first payment?


Look at your Reports Overview Page.

You'll likely find the payment under Pending. There is a 5 day security period.

 

"Where is my money?""Where is my money?"

 

 

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3 REPLIES 3
petra_r
Community Member


Thais S wrote:

Hi! I was paid with $ 100 on June 1st, but I can't use the "Get Paid Now" option because it shows my balance as zero. What is going on? Why can't I receive my first payment?


Look at your Reports Overview Page.

You'll likely find the payment under Pending. There is a 5 day security period.

 

"Where is my money?""Where is my money?"

 

 

thaiscss
Community Member

Thank you! This image was very helpful.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Thais,

 

Your funds will become available to you after our 5 days security period is finished. To view in what stage your funds are, go to Reports > Overview. Thank you.

~ Goran
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