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anum-shezadi
Community Member

Get Paid in my previous bank account

Hi everyone...!
Recently my bank changed my account number and branch address. Before my adding new account, Upwork automatic schedule payment had get paid to my previous local bank account but this account is blocked. I have update my new bank account. I had contact to my bank but they said these amount reverse automatically, now 2 days had passed but amount have not reverse back please guide me, i am really worried about what's happen?
Please also tell me how i directly access to upwork paymnet department or any procedure to mail that department.

Thanks

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Anum,

 

If your account is closed, the funds should be returned to your Upwork account. If your funds are not returned to your account after 8 business days let me know here and our team will assist you further. Thank you.

~ Goran
Upwork

Hi Goran...!
Thnaks for your response. Ok i will wait till (8 working days).

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