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Get help - No Contact us feature

filip_knezevic
Community Guru
Filip K Member Since: May 22, 2017
1 of 4

I can't find the Contact us option in the Upwork Help section. 

I was on the page for five minutes and couldn't find any options to start a chat or submit a ticket. 

Was something changed that made it impossible to log a ticket or what?




I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.
filip_knezevic
Community Guru
Filip K Member Since: May 22, 2017
2 of 4

@Upwork anyone?




I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.
a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
BEST ANSWER
3 of 4

Filip, go to the help pages, and while it was not obvious to me, on the right hand lower side of the screen, click the little message icon with a question mark in it.  That will get you the bot, which should get you to a real person, since you are TR. 

View solution in original post

filip_knezevic
Community Guru
Filip K Member Since: May 22, 2017
4 of 4

Yeah they properly hid it Smiley Very Happy

Thanks Amanda.




I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion.
I watched C-beams glitter in the dark near the Tannhäuser Gate.
All those moments will be lost in time, like tears in rain. Time to die.
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