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oversoft
Community Member

Get paid is pending

Hello,

I have finished a job and waiting 5 days to get money but received only half of the money and the other is pending  more than 7 days and can not receive it till now,

what can I do

 

**Edited for Community Guidelines**

1 REPLY 1
petra_r
Community Member


Abdullah A wrote:

I have finished a job and waiting 5 days to get money but received only half of the money and the other is pending  more than 7 days and can not receive it till now,


See that left hand column in your screenshot? Where it says "pending"? As soon as Upwork have successfully charged the client's payment method, that changes to a date.

 

This means, that so far, Upwork's attempts to charge the client's payment method have failed. 

 


Abdullah A wrote:

what can I do


Talk to the client. And be very careful with accepting bonuses as part of the payment for a job. That is not the purpose and there is no protection for a bonus.

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