Hi guys, I am just wondering how to get paid for fixed price projects as I find it confusing and my client says that it doesn't go through when he tries to pay me, he gets an error. Can you please describe the process on my part and on my client's part. Also, can clients not leave feedback via a mobile device?
Fixed price projects follow the sequences as under:
I believe I found the contract you're referring to and reviewed your conversation with the client. Please ask them to log into the desktop version of our website on their mobile device or access their account on a computer and approve the release request you sent. Currently, there's no option to release payment using the Upwork mobile app.
You can find more information about the Escrow release timeline and procedure for releasing payment on Fixed-priced contracts in this Help article.
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