May 5, 2021 01:57:13 AM Edited May 5, 2021 02:06:49 AM by Goran V
Dear support team
I dont know why in payment methods item, I have both Preferred and Additional with account ending is difference
Correct account : Account ending in 0564
Incorrect account: Account ending in 0567, only incorrect account number, other information as name, full banking name, address still correct
But payment schedule auto sent my balance to incorrect account, Could you help to rollback my get paid
And please advise me
**Edited for Community Guidelines**
Solved! Go to Solution.
May 5, 2021 02:09:04 AM by Goran V
Hi Truong,
Unfortunately, we can't cancel or reverse a withdrawal once it's been initiated. If your funds are not reversed back to your account after 8 business days let me know here and our team will assist you further. Thank you.
May 5, 2021 02:09:04 AM by Goran V
Hi Truong,
Unfortunately, we can't cancel or reverse a withdrawal once it's been initiated. If your funds are not reversed back to your account after 8 business days let me know here and our team will assist you further. Thank you.