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a8b1ec13
Community Member

Get paid to my incorrect account number, please help what I need to do ?

Dear support team

I dont know why in payment methods item, I have both Preferred and Additional with account ending is difference 

Correct account : Account ending in 0564 

Incorrect account: Account ending in 0567, only incorrect account number, other information as name, full banking name, address still correct 

But payment schedule auto sent my balance to incorrect account, Could you help to rollback my get paid 

And please advise me 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Truong,

 

Unfortunately, we can't cancel or reverse a withdrawal once it's been initiated. If your funds are not reversed back to your account after 8 business days let me know here and our team will assist you further. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Truong,

 

Unfortunately, we can't cancel or reverse a withdrawal once it's been initiated. If your funds are not reversed back to your account after 8 business days let me know here and our team will assist you further. Thank you.

~ Goran
Upwork
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