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Getting Notification " Communicating outside of Upwork before a contract "

abdulhadi008
Active Member
Naveed A Member Since: May 21, 2019
1 of 5

Hi 

I would like to confirm that why I am getting this notification again and again. I have never sent any personal details before getting the contract start. Also, I am getting the same warning on the contract as well. Please guide me on how I can save from this warning. 

I Have also get the same notification from new clients. one of my clients send me a zoom meeting before the contract, But i have not shared any personal details I am taking my clients outside Upwork. 

Please guide me how i can get rid of these warning or you can say notifications 

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2 of 5

Naveed A wrote:

Hi 

I would like to confirm that why I am getting this notification again and again. I have never sent any personal details before getting the contract start. Also, I am getting the same warning on the contract as well. Please guide me on how I can save from this warning. 

I Have also get the same notification from new clients. one of my clients send me a zoom meeting before the contract, But i have not shared any personal details I am taking my clients outside Upwork. 

Please guide me how i can get rid of these warning or you can say notifications 


These notifications are there for a reason. In my opinion, they should increase them 10 times, if that helps to keep new freelancers safe. I'm guessing that in your case, there were not enough pop-ups to keep you from violating the ToS and having outside communication before hire, so...........

abdulhadi008
Active Member
Naveed A Member Since: May 21, 2019
3 of 5

i am a top rated seller, not a new seller. Can you please just confirm that these warnings will be no impact on my profile badly. Or these warnings appear just to notify me ?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4 of 5

Hi Naveed,

 

Thank you for following up. Please note that these notifications only show privately in the Message room for your information. They are not in any way reflected on your public profile.

 

Thank you,

~ Nikola

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egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
5 of 5

Hi Naveed,

 

Thank you for reaching out to us. The messages you're referring to are intended to help you and your clients better understand what information can and cannot be shared during the interview process. For more information about this feature, please see this announcement. To learn more about sharing contact information, please check this help article.

~ Nikola

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