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weikeduo
Community Member

Getting Paid

I've successfully completed the contract, it gad 2 milestones in it, 50 dollars in total, and a bonus of 5 dollars. Submitted a review, contract closed, but I see no money on my account. What's the deal?
1 REPLY 1
NikolaS
Moderator
Moderator

Hi Viktor,

 

Thank you for reaching out to us. You can go to Reports > Overview and you will be able to find your funds under Pending tab. This represents the standard security hold period in which funds cannot be withdrawn.

 

Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.

 

You can find more information in this help article. Let us know if you have further questions. 

 

Thank you,

~ Nikola
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