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ay45
Community Member

Getting back the connects if the job is closed

Hi upwork community, I am Ayush, 
I want ask that if the job is closed and no freelancer is selected by the employer can we have our connects back because many a times when we use connects like 4, 2 even 6 for a job so is there any way that those connects are returned back?

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a_lipsey
Community Member


Ayush K wrote:

Hi upwork community, I am Ayush, 
I want ask that if the job is closed and no freelancer is selected by the employer can we have our connects back because many a times when we use connects like 4, 2 even 6 for a job so is there any way that those connects are returned back?


Hi Ayush, you only get connects back if the job is closed by Upwork because it violates the TOS or if the client proactively closes the job without a hire. Connects are charged for you to apply for a job, it's not based on client hiring. It's best to consider this a cost of doing business and factor it into your business expenses. 

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a_lipsey
Community Member


Ayush K wrote:

Hi upwork community, I am Ayush, 
I want ask that if the job is closed and no freelancer is selected by the employer can we have our connects back because many a times when we use connects like 4, 2 even 6 for a job so is there any way that those connects are returned back?


Hi Ayush, you only get connects back if the job is closed by Upwork because it violates the TOS or if the client proactively closes the job without a hire. Connects are charged for you to apply for a job, it's not based on client hiring. It's best to consider this a cost of doing business and factor it into your business expenses. 

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