Getting knowledge about JSS

[hamzaharoon22]

Hello everyone, anybody tell me is 4star and 4+star reviews is helpful to increase JSS? Because always client are not provide you 5 star that’s doesn’t mean they did not like your work.

[petra_r]

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Hamza H wrote:
Hello everyone, anybody tell me is 4star and 4+star reviews is helpful to increase JSS? 

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The stars are not what mainly affects the JSS, it's private feedback. But when a client has left less than fully enthusiastic public feedback, the private feedback tends to also be lukewarm.

When a client usually leaves 5 star feedback for most of their other freelancers, it does indicate that they were not entirely, 100% happy with aspects of the job when they knock stars off for things.