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arslan09
Community Member

Getting late invitations

I am getting late invitations. I receive invitations on Upwork and it shows "1 day ago". It is affecting my job success and response rate in stats. I get invitations and it shows 1 day ago. Now my response rate is more than 24 hours and I also have a low response rate shown in my stats. I am afraid it will also be reflected in my job success rate. Is anyone else facing the same issue?

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Muhammad Arslan,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~ Arjay
Upwork
spectralua
Community Member

Checked my stats too, found

replied to 19 of 20 invitations to apply

But im sure that answered all invites within 1-12 hrs. How i can check where is this unanwered invite?

Hi Mykola,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

 

Thank you,

Pradeep

Upwork
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