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kimsamuel18
Community Member

Getting paid

Hi how are you? I'm having some issues with getting paid I'm not sure if the payment went through because I don't see it in my bank account.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Kimberly,

 

You can check your In Review tab in order to confirm the status of your payment. 

 

Please check the Weekly Billing Cycle article for more information about the schedule to release hourly payments. It takes about 10 days for payments to be processed. The first week is when you log time on an hourly contract, which ends every Sunday. The client then has 5-days to review, and/or, dispute any the hours logged on the Work Diary. If there are no issues with the hours logged, the payment for the contract will then go to a 5-day security period before it becomes available on your account.

 

Once funds become available in your account balance, you'll be able to withdraw the available funds from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now. 

 

Thank you!

~ Bojan
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