cancel
Showing results for 
Search instead for 
Did you mean: 

Getting paid

mr_mjcnvc
Active Member

Hello,

 

Here's the problem, I got paid by client, but when I go to my "Get paid" page, it says balance is $0.

Why???

Note: I didn't set up payment method yet, is that because of it? Or I need to wait to get paid?

 

Thank you, I hope I did nothing wrong.

2 REPLIES 2
stencil_media
Community Guru

Read the instructions!

"Welcome, humans. I'm ready for you!"
- Box, Logan's Run (1976)
aocumen
Moderator
Moderator

Hi Jasmin, 


If you go to the Reports tab, you will see that your client's payment is still Pending. This represents the standard security hold period in which funds cannot be withdrawn. Your contract was fixed priced and it has a 5-day security period from the time payment is made to funds availability.

 

You will also need to setup your payment method to be able to withdraw your earnings from your Upwork account. Check this article to know the different payment method options available on the platform. 


~ Avery
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS