Glitch when uploading profile photo

[kellylevacher]

Hi, Im having trouble uploading my profile photo "something went wrong, contact customer service" comes up. I've tried with many different photos so its nothing bad on my side. This is obviously a glitch. Please help!

[BojanS]

Hi Kelly,

Please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

Thank you!