Hi: I have run into two issues with file downloads today. When I attempted to download a file that was attached to a client message, Google blocked the download. I sent a message to a different client earlier today and he has been unable to download my attachments. Was there a certificate change or something similar that is flagging documents in UpWork? Thanks! Ron
I've run into that same problem "This file contains a virus or malware." I believe this is due to something that Upwork did (as this exact problem occured before and they had to correct it.)
I tried to download a file I'd originally sent via messages today as it was (should have been) the quickest way to access it. I wasn't able to do so. This was a Word file with no clever formatting, no tracking or comments.
***I do not want a ticket opened. I don't currently have time to waste trying to prove I can't do something. I have no reason to lie and simply wanted to point out it appears to be a general problem.***
A few of us are experiencing the same issue: https://community.upwork.com/t5/Freelancers/Can-t-download-files-in-Chrome/td-p/517836/page/17
This is an Upwork-wide problem and they shouldn't open individual tickets for us. Please just fix the issue. It's really annoying.