Government issued ID is expired

[PradeepH]

Hello Rhonda,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep H

[kdever324]

I just moved to LA and my new license hasn't arrived yet and my ID from Illinois is expired, because the DMV's were closed due to Covid I couldn't renew prior to leaving. Is there a way to override the expiration date requirement?

[LuiggiR]

Hi Kelly,

You may still upload your ID as is so the team can review it. If there is anything needed from you, they will reach out to let you know.

Thank you.