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alok_rana
Community Member

Govt ID verification Issue

Hello support,

 

My video call is completed. The only thing left is ID verification when I try to upload my valid ID there I keep getting this message "We’re unable to process your ID at this time. You may be able to add your ID again later."

 

Let me know what can I do for this.

 

Thanks

Alok

2 REPLIES 2
mrweb_developer
Community Member

Hi Alok,

I hope you are doing great. Please make sure that you are uploading your ID in a valid format. Please try again and don't forget to clear your cache and cookies.

Hope it will help you.
Mubashir

Okay I'll Try Again

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