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digiphics
Community Member

HELP client accidentally hit refund

Ok, my current client accidentually hit the Escrow Refund thing and has no idea as to how they can fix it. HELP..

ACCEPTED SOLUTION
petra_r
Community Member


@Gerald S wrote:

Ok, my current client accidentually hit the Escrow Refund thing and has no idea as to how they can fix it. HELP..


 Relax. Dispute. In the dispute the client can just calmly state that it was an error and that they want to withdraw the dispute and pay you.

 

 

 

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2 REPLIES 2
petra_r
Community Member


@Gerald S wrote:

Ok, my current client accidentually hit the Escrow Refund thing and has no idea as to how they can fix it. HELP..


 Relax. Dispute. In the dispute the client can just calmly state that it was an error and that they want to withdraw the dispute and pay you.

 

 

 

Thank you, this is exactly what I did after reasearching on the Community for a solution. Client accepted my dispute and payment came out of Escrow. 

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