Jun 10, 2020 08:29:50 AM Edited Jun 10, 2020 08:32:25 AM by Miarisoa J
Why i don't received any code we've sent to my phone or my email adress to confirm my identity and access my account.
I can log in my account but i can't access on my settings and my paid
Jun 10, 2020 09:01:40 AM by Bojan S
Hi Miarisoa,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.
Jun 15, 2020 07:33:30 AM by Miarisoa J
Hi Bojan,
Thank you for your reply but it still the same.
I deleted the cookies and changed my browser.
I can't withdraw my money or delete this data on the settings because I don't receive any code by phone or email.
It started 3 weeks ago when I changed my computer because the old one is no longer usable.
Can you help me please?
Jun 15, 2020 07:49:04 AM by Bojan S
I'm sorry to hear that issue persists, Miarisoa.
One of our team members will reach out to you directly via a support ticket to assist you with your concern.
Thank you!
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