🐈 Community
freeworld3395
Member

Have not receive payment

Hi,

In the email I saw the expected date of my payment is "07-Jun-2021 - 09-Jun-2021". Today is 10 June and I still haven't receive any payment in my bank account balance. Payment Ref ID is "387453106". Please help me with this issue. Thank you!

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Bui,

 

Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran
Upwork

hi
it's been 10 days, can you help me check the transaction?

Thank you!

Hi Bui,


I would like to clarify that weekends are not counted as business days and today is your 6th business day. Please be patient until this Thursday and if you still haven't received your funds, feel free to follow up here. Thank you.

~ Goran
Upwork