Hi Upwork community,
I got this message on my profile:
Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here.
Once I click the link it leads me to support and redirect me back after a few minutes. Why can't I video verify my identity?
I`m sorry about the inconvenience this had caused you. Our team is working on this and will also send a ticket to you shortly with detailed instructions on how to finish our short verification process. You can access your tickets on this link, thank you.