🐈 Community
» Forums » Freelancers » Re: Have to verify video call but it just red...
Page options
nedmehic
Community Member

Have to verify video call but it just redirect me back to "Find work"

Hi Upwork community,

I got this message on my profile:

Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here.

 

Once I click the link it leads me to support and redirect me back after a few minutes. Why can't I video verify my identity?

 

Thanks

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ned,

I`m sorry about the inconvenience this had caused you. Our team is working on this and will also send a ticket to you shortly with detailed instructions on how to finish our short verification process. You can access your tickets on this link, thank you.

~ Goran
Upwork
Latest Articles
Upcoming Events
Featured Topics
Learning Paths