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Haven't received connect for new billing cycle

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Active Member
Rachel W Member Since: May 14, 2019
1 of 4

Hi,

My billing cycle ended yesterday 14th June and I still haven't received new connects. Help!

Rachel.

Active Member
Aleksandar C Member Since: Mar 20, 2019
2 of 4

Hello Upwork team,

 

 same problem here. My connects always renew exactly on 15th of the month at 3pm (UTC) and now they didn't. Can you, please, help? 

 

Thanks

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
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3 of 4

Hi Rachel and Aleksandar,

 

One of our team members will reach out and assist you directly via support ticket. Thanks!


-Joanne
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Active Member
Rachel W Member Since: May 14, 2019
4 of 4

All right. Thank you.

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