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Re: Haven't received connect for new billing cycle

Active Member
Rachel W Member Since: May 14, 2019
1 of 4

Hi,

My billing cycle ended yesterday 14th June and I still haven't received new connects. Help!

Rachel.

Active Member
Aleksandar C Member Since: Mar 20, 2019
2 of 4

Hello Upwork team,

 

 same problem here. My connects always renew exactly on 15th of the month at 3pm (UTC) and now they didn't. Can you, please, help? 

 

Thanks

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
3 of 4

Hi Rachel and Aleksandar,

 

One of our team members will reach out and assist you directly via support ticket. Thanks!


-Joanne
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Active Member
Rachel W Member Since: May 14, 2019
4 of 4

All right. Thank you.

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