Haven't received free connects yet!

[sreenithi22]

Hello there, I am a freelancer on Upwork with a basic subscription. Every month I will be receiving 10 free connects and I haven't received free connects for this month (July). Can someone help me with this?

[zark21]

Hi, I also still haven't received my monthly 10 free connections.

[ArjayM]

Hi Konstantin,

I'll have one of our team members reach out to you directly via a support ticket to assist you with the application of your Free Monthly Connects. You can access your ticket on this page. Thank you!

[ArjayM · Accepted solution]

Hi Sreenithi,

I'm sorry for not being able to get back to you sooner. I have checked your account and I can confirm that the Free Monthly Connects have been applied to your account. You can validate this by going to your Connects history page. Let me know if you need further assistance. Thank you!