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logico-inc
Community Member

Having issue with cover letter

What's this behavior @Upwork after submitting the proposal can't see the cover letter on some of the job posts. Did anyone else also notice the same issue?

3 REPLIES 3
759e32fa
Moderator
Moderator

Hi Muhammad,

 

I tried but wasn’t able to replicate the issue you’re describing. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

 

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better

~ AJ
Upwork
logico-inc
Community Member

Hi Annie,

I have the browser cache cleared and, it ain't a cache issue, it appeared a couple of times in the past week, and from there on haven't encountered the issue again.

 

Regarding the followings:

  • Browser/s used => Chrome
  • Browser => 112.0.5615.50
  • Machine’s OS => 19044.2728
  • Machine’s OS version => 21H2
  • Screengrab of the issue => Is attached in the initial message

Hi Muhammad,

 

Thank you for providing the necessary information. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
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