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guri_67
Community Member

Hello, I am Not able to add Connects to my Upwork account. Please help me

While I am Adding connects to my account by paypal its not working and showing me charge failed,

previously I Buyed Connects now its not working please help me so i can buy connects 

 

**Edited for community guidelines**

4 REPLIES 4
rohangho
Community Member

Hi, so I also faced the same problem then I tried with my credit card, and the problem got solved. Just try with your credit card please.

BojanS
Community Manager
Community Manager

Hi Gurvinder Singh,

 

Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.

 

Thank you!

~ Bojan
Upwork
guri_67
Community Member

Ohk so I have to take help from paypal Support I will get back to this conversation let me talk to paypal Support thanks for your help 🙂

I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later"  I have tried a lotof  times with different debit cards even with a credit card but I got the same message everytime.
I also posted in on community but didn't get a reply
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