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Help! I didn’t reset my password but it’s chamged and I can’t log in

inkonstone
Active Member
Elizabeth K Member Since: Jan 5, 2019
1 of 2

I went to log in earlier only to see that my password was wrong. I did NOT change it and I’m not getting the emails when trying to reset it. I think my account it not secure... I added this account just to be able to speak to someone since I can’t otherwise.

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
2 of 2

Hi Elizabeth,

Our team is already working on it. Please click on reset password and let us know if this issue still persists. Thanks.

~ Jo-An

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