Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Help! My Upwork Desktop App is stuck to a page

Highlighted
Active Member
Iqbal M Member Since: Jan 31, 2019
1 of 3

Hi there,

 

I have a problem with the Upwork Dekstop App because it seems that the page is stuck to the job that has ended by the client and now it is stuck to the work diary page even though I do not work that job anymore. Now, I can not go back and look at my other two hourly jobs.

 

Please help me to get my Upwork Desktop App works again.

 

I already tried to sign out and sign up again. I already tried to uninstall and install again.

Please help

 

And Attached is the page that I am stuck with.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Iqbal,

 

Just to confirm, is the settings cog responsive when you click on it? If yes, please click the settings cog on the desktop app > support & feedback > and submit a ticket directly from the app. This will include your app logs and our team will assist you further on your ticket. Thank you.


Untitled
Highlighted
Active Member
Iqbal M Member Since: Jan 31, 2019
3 of 3

Yes, I did that already.

Thank you for the swift reply from the Upwork support team as they told me to go to Settings > Advance > Clear Cache and Restart 

I did all of that and re-sign and everything back to normal.

Thank you very much Smiley Happy

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS