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Umang's avatar
Umang S Community Member

Hey! I am unable to add withdrawal payment method

Hey! I am unable to set up payments. When I put all my details it says ' Your request was unsuccessful. Please make sure payment method details are correct and up to date.'Please Help!

7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Umang,

 

Please try clearing your cache and cookies or logging in with another browser to add your payment method. If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork
Umang's avatar
Umang S Community Member

Hi,

I tried adding the payment details by logging in from a different browser
and also incognito but it still shows the same thing. What do I do? I have
one job proposal pending which I need to accept. Please help
Goran's avatar
Goran V Retired Team Member

Hi Umang,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
Upwork
Umang's avatar
Umang S Community Member

Appreciate it! 🙂
Linghua's avatar
Linghua M Community Member

Hi,

 

I'm going through the same problem, would you please help me address it please?

 

Thank you,

Linghua

Goran's avatar
Goran V Retired Team Member

Hi Linghua, 


Our team will reach out to you as well and assist you further with your payment method. Thank you.

~ Goran
Upwork
Umang's avatar
Umang S Community Member

Hi Linghua,

You can try again after clearing cache. If that doesn't work, try putting
your address in less than 35 characters. This is how it worked for me.