Hi i need some help emergency..

[bharathraj_dxb]

Hi upworks friends,

emergency help.. in upwork automatically connects purchased added even my bank balance also deducted, how come..?

even today morning my old password was not worked then i updated my password now its fine.. i  am little scary..

[BojanS]

Hi Bharath,

Could you please clarify your concern so that we can assist you accordingly? Have you initiated the recent purchase of the connects?

[bharathraj_dxb]

No, on 27- october 2020 i purchase with my knowledge... i dont know how it
happened today

[BojanS]

Thank you for clarifying your concern, Bharath.

It looks like you purchased connects yesterday, while today your subscription renewal was charged as per your Billing Cycle. You can check this under your Membership & Connect and Transaction history.

Feel free to reach back to us if you still need any assistance.