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Higher monthly fee, higher connects...no benefit

Community Guru
Abdul R Member Since: Dec 4, 2014
11 of 23

Hi Patrick,

 

Hope you are fine!

I am in this platform since 2010 and enjoyed till 2017. The year 2018 and 2019 are worse for me. I had hope about the new system that it will work for me as you think, even I was not shortlisted for a single job. I have spent a lot and now only I have $ 5 balance to buy connects in my Upwork account. 

Is it not easy to leave the platform working around 9 years and on the other side no hope to get new jobs. 

 

No way out! No solution!

 

Maybe Upwork team working on it or. I do not believe. 

 

Best Regards,

 

Abdul

Community Guru
Abdul R Member Since: Dec 4, 2014
12 of 23

Can we assume it is fluctuating in supply and demand? 

Community Guru
Melanie H Member Since: Nov 2, 2017
13 of 23

Patrick C wrote:

I pay more each month and it costs more connects on jobs.  Why?  I'm not seeing any benefit from this.  It's even becoming harder to get the good jobs because I have to raise my prices.  At least refund connects if a project is cancelled or just sits there without selecting a winner.


Hi, Patrick! AFAIK, cutting down on excessive bidding was part of the reasoning here. It may or may not help you for any given job, but the real point isn't landing everyone more jobs, it's hopefully a result of less spam-style responses to jobs.

 

However, if you have to raise your prices to get jobs, doesn't that mean everybody does? So the playing field is leveled in that way. 

 

I'm not saying "Yay, new fees!" but there's a logic here and it's not about just landing everyone lots of jobs. I'm sorry... Smiley Sad I mean I'm a freelancer too (also a client)...I get it. Ultimately there should (perhaps?) be less spam, higher-quality jobs, etc.

 

If you need to up your game in your presentation, your fees schedule and so on, then you do...but again...in that case, we all do. So here again the playing field is leveled.

 

As far as refunding connects, you still do get connects refunded if it's the client who cancels the job but not if the job is left open without activity or if Upwork cancels the job for inactivity. That's the same as it was previously.

 

Active Member
Simon H Member Since: Jun 6, 2019
14 of 23

Melanie H wrote:

As far as refunding connects, you still do get connects refunded if it's the client who cancels the job but not if the job is left open without activity or if Upwork cancels the job for inactivity. That's the same as it was previously.


 

And that really bothers me. If they're going to make us literally pay to bid on jobs, I'd say the least they can do is loosen their Connects refund policy a little. I'd say about 70% of my Connects end up wasted on clients who just post a job and then just abandon it. Surely they could afford to give me some of them back if I withdraw a proposal on a clearly abandoned job.

Community Leader
Aaron H Member Since: Jul 28, 2015
15 of 23
I wonder what the math on that is for Upwork. It seems like if they refund connects then those connects will be used to get work, which is money in Upwork's pocket. Otherwise they might make a small amount on purchased connects, but without knowing the actual statistics my best guess is they would benefit more from refunding connects.
Community Guru
Tiffany S Member Since: Jan 15, 2016
16 of 23

Aaron H wrote:
I wonder what the math on that is for Upwork. It seems like if they refund connects then those connects will be used to get work, which is money in Upwork's pocket. Otherwise they might make a small amount on purchased connects, but without knowing the actual statistics my best guess is they would benefit more from refunding connects.

 

They won't benefit from refunding connects, but it has nothing to do with the price of connects. It's because the very last thing they want is freelancers bidding on more jobs.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
17 of 23

Hi Simon, 

I would like to confirm that we return/refund Connects when a client closes their job without hiring, or we find a job post has violated our Terms of Service.


-Avery
Untitled
Active Member
Simon H Member Since: Jun 6, 2019
18 of 23

Avery O wrote:

Hi Simon, 

I would like to confirm that we return/refund Connects when a client closes their job without hiring, or we find a job post has violated our Terms of Service.


Great, but that's not what's happening. The majority of jobs I apply for don't cancel without hiring. They simply post the job and abandon it, without hiring anyone or cancelling the job.

 

Community Guru
Melanie H Member Since: Nov 2, 2017
19 of 23

Simon H wrote:

Melanie H wrote:

As far as refunding connects, you still do get connects refunded if it's the client who cancels the job but not if the job is left open without activity or if Upwork cancels the job for inactivity. That's the same as it was previously.


 

And that really bothers me. If they're going to make us literally pay to bid on jobs, I'd say the least they can do is loosen their Connects refund policy a little. I'd say about 70% of my Connects end up wasted on clients who just post a job and then just abandon it. Surely they could afford to give me some of them back if I withdraw a proposal on a clearly abandoned job.


Do you check out your clients before bidding to see what their job posting percentage is?

 

 

Active Member
Sangeeta M Member Since: Sep 16, 2018
20 of 23

As we know freelancing is tough and its just like selling your skills to others, not matter how much investement you are making, how much connects you are buying but one thing we need from upwork at that time is that, there should be 1 week time for client for a job, if within 1 week clients hires someone it ok for all. But if not, then job will be deleted automatically and connects will be refunded. So, clients will make their decisions faster, or post new job. In that case, a shedule of connects and porposals runs continues. 

I have more than 40 submitted proposal and spent 140 connects in past 1 month, no client response, no project, no submitted proposal archived. And, now, i need to think tqice before bidding on a new job, clients are really hiring or not?

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