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Hired someone to create a website, now they're barely responding should I cancel contract?

xandrei2772
Active Member
Jimmy A Member Since: Aug 31, 2020
1 of 10

Long story short, hired somone to create me a website, we set 3 milestones each around 450$ as soon as i mentioned changing up the website in a way which makes everything cheaper for me as in contract wise(less wwork for the freelancer), the person stopped responding as regularly and started dragging time. the first milestone is coming up on the 5th of september and I dont want to pay if they're doing barely any work. Question is should I just cancel my contract?

 

Thanks

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 10

Sorry to hear you're having issues with a freelancer you hired, Jimmy.

 

I'll ask our support team reach out to you directly and assist with achieving mutual agreement with the freelancer.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
3 of 10
If the first milestone isn't until Saturday, why do you think that they're not going to meet it? Your payment won't be released if they don't submit the work.

We don't know the freelancer's side of the story, so it's quite possible that they're not happy with your new plan to pay them less, but don't want to say so for fear of a bad review. It's not very professional behaviour to leave a client hanging, but many don't know how to gracefully exit a project that they're no longer interested in working on. Did you offer to negotiate about the payment? Maybe they don't even agree that it will be a lot less work.
prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
4 of 10

re: "Question is should I just cancel my contract?"

 

Of course you should cancel the contract.

 

Why would you want to continue working with that freelancer?

 

They don't even want to work on your project.

 

If it was me... If I was the project owner, I would send a note to the freelancer:

 

"Isaac:
Thank you for your help with the project thus far, and for the ideas you have provided. Earlier on, we weren't sure about what direction we wanted to take this. We have a better idea about it now, and we are going in a different direction. Tomorrow I plan to close the contract - with my appreciation - while releasing $50 to you. If I don't hear from you or if you do nothing, I will assume that is okay with you. That way, you will be paid, but you won't need to do any further work. Thank you."

feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
5 of 10
Preston, ease up. The first milestone is Saturday. You don't know for certain that the freelancer isn't going to deliver.
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 10

Preston H wrote:

Of course you should cancel the contract.

Why would you advise to cancel a contract 6 days before the deadline for the first milestone? Without knowing how much work the freelancer has put it so far? Offering just one ninth of the milestone?

 

Christine A wrote:
Preston, ease up. The first milestone is Saturday. You don't know for certain that the freelancer isn't going to deliver.

Giving advice that harms freelancers seems to be this week's mission. 

 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
7 of 10

I recommend that the client pay an amount equivalent to the percentage of the milestone that has been completed thus far.

 

I have no way of knowing if that is $50 or $200 or $25, etc.

 

The example text I provided was meant to show the client how he can close the contract if he no longer wants to work with this freelancer on this project. The purpose of the example paragraph was not to provide an exact dollar figure.

 

If the client closes the contract, releases money for work done thus far, and is appreciative in his feedback, then the freelancer is not "harmed."

feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
8 of 10

Preston H wrote:

 

If the client closes the contract, releases money for work done thus far, and is appreciative in his feedback, then the freelancer is not "harmed."


A freelancer is fired from a contract worth $1,350 - potentially for no good reason - and you don't think that's harmful?

 

Please, OP, try talking to your freelancer before doing anything drastic.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
9 of 10

Preston H wrote:

I recommend that the client pay an amount equivalent to the percentage of the milestone that has been completed thus far.


You didn't say that. Not with a SINGLE word did you suggest anything of the sort. You said (for a contract with the first milestone not even due until Saturday)

 


Preston H wrote:

Of course you should cancel the contract.



Preston H wrote:

then the freelancer is not "harmed."


How is losing a $ 1000+ contract not harming the freelancer? 

 


Preston H wrote:

I have no way of knowing


Exactly. So why "Of course you should cancel the contract?"

 

feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
10 of 10

Petra R wrote:

Preston H wrote:

I recommend that the client pay an amount equivalent to the percentage of the milestone that has been completed thus far.


You didn't say that. Not with a SINGLE word did you suggest anything of the sort. 

 


Yes, you may have meant to say that, but what came out was, "Throw him some pocket change and show him the door."

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